Questions we get asked

The questions that come up most often, answered without the marketing.

How deep are the tall cabinets?

The tall models with a stated depth measure between 11.4 and 11.8 inches, which is a little under a foot. That is deliberate: it is enough for folded towels and bottles laid front to back, and shallow enough that a room door still swings past. Where a listing does not state a depth, this site leaves it blank rather than assuming the family measurement applies.

Can a particleboard cabinet really live in a bathroom?

Yes, in steam. No, in standing water. The laminate face sheds condensation and wipes dry, which covers normal bathroom use with a working extractor. What kills it is a slow leak under a basin or a cabinet standing in a puddle after a shower with no screen. Keep the base dry and the cabinet outlasts the room.

What does the shelf load actually mean?

It is the rating for one shelf, not for the whole cabinet. A six-shelf tower rated to 25 lb is not rated to 150 lb. Load the heavy items in the lowest bay, keep the top shelf light, and the anti-tip fixing has much less work to do.

Do I have to use the wall strap?

On anything tall, yes. A cabinet that is nearly six feet high on a foot-deep base is stable empty and much less stable loaded, and an open door with a child on it is enough to tip one. Fix the strap into a stud or use an anchor rated for the loaded weight rather than the plastic plug supplied for solid walls.

How long does assembly take?

A small cabinet is under an hour with a screwdriver. A 67-inch tower or a four-door pantry is closer to two, and it is much easier with a second pair of hands for the moment the carcass is stood upright. Build it in the room where it will stand: several models cannot be turned through a doorway once assembled.

Are the shelves adjustable on every model?

On thirty-two of the thirty-six. The exceptions are the smallest cabinets, where there is a single shelf and nowhere useful for it to move to. Where shelves adjust, they step in roughly one-inch increments across the height of the bay.

Will rattan panels sag or fray?

The cane is set into a frame and carries no load, so it does not sag. It will deepen slightly in colour in the first year of daylight and then stay put. Keep it out of a direct heat source, which dries cane out faster than sunlight does.

Can I mount a floor cabinet on the wall, or stand a wall cabinet on the floor?

No to both. The wall units have no plinth and no levelling, so they rock on a floor and mark it; the floor units have no mounting rail in the back panel and are not built to hang from one. The mount type is listed on every product page.

Why do some cabinets show no rating?

Because they have not been reviewed yet. We would rather print nothing than borrow the score from a similar model in another finish. Where a rating is shown, it is the one on the live listing, and where the same listing covers several finishes the score covers all of them.

Where do the prices come from?

From the live listing for that cabinet, read at build time rather than typed by hand. If the listing changes between our build and your visit, the listing is the one that counts, and it is what you will see when you follow the link.

Do you sell replacement parts?

Missing or damaged parts from a new delivery are handled through the order they came from, with photographs, and that is the fastest route by a wide margin. For a cabinet that is years old, the practical answer is usually a hardware shop: the fittings are standard cam locks, shelf pins and hinges rather than anything proprietary.

Also worth reading

About IWELL

We make cabinets for the space left over, and we have been doing it since 2019.

Materials and build

Four materials run through the range, and each one is chosen for a specific room rather than a price point.

Measuring guide

Most returns in this category are not faults. They are a cabinet that is two inches too deep for the room it was bought for.

Delivery and returns

Orders are placed and fulfilled through our retail listing, so delivery, payment and returns follow that retailer's rules rather than a separate set of ours.